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Industrial Relations Representative

Bekasi, West Java

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Posting Title Industrial Relations Representative Requisition Number REF4446R Company PT Mattel Indonesia Location Bekasi, West Java Address JL Industri Utama Blok SS, Kav. 1-3, Kawasan Industri Cikarang Tahap II Zip Code 17530 Job Category Manufacturing

Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential


  • Process employee grievances in compliance to the grievance procedures and act as mediator at each level of management review to ensure all issues are addressed properly and in timely manner.
  • Maintain effective communication and good relationship with all employees at all levels of organization to promote direct communications and trustworthy rapport with all employees.
  • Monitor and evaluate employees working behavior, working climate and industrial practices to recognize potential industrial relations issues and proactively communicate any potential issues to management.
  • Proceed and recommend necessary corrective actions, such as disciplinary actions, preparing warning letter.
  • Participate in the preparation, negotiation, and implementation of the Labor Law, the Collective Labor Agreement, the Internal Regulation Agreement, and any other provision that may be applicable.

  • Education background: Diploma or bachelor’s degree from Law.
  • Working experience: Minimum 2 years in a similar position within a labor-intensive industry
  • Participate in a Collective Labor Agreement negotiation.
  • Technical Competence:
  • Good knowledge and practice in Industrial Relations and Government Regulations and the Labor Law
  • Mass Communication principles and strategies
  • Good communication and public speaking skills
  • Counseling Skill
  • Able to accept constructive feedback from employees.
  • Prompt action to employee complaints   
  • Proactive, open minded, problem solver, and team player.
  • Excellent interpersonal and communication skill both verbal and written English.
  • Proficient in Microsoft Office
  • Willing to work in Cikarang, Bekasi.

Our Plants are in Cikarang - Bekasi

AA/EEO and Accessibility Commitment

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Mattel aims to make its Careers website accessible. It is Mattel’s Policy to provide reasonable accommodations to people with disabilities as required by law. If you’re interested in applying for employment with Mattel, and need assistance with this online system at any point during the application, screening or selection process, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: TalentAcquisition@mattel.com. It is Mattel's Policy to consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, social origin, age, marital status, veteran and protected veteran status, disability, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. Mattel has also developed an Affirmative Action Program in compliance with federal regulations and to enhance Mattel's objectives of equal access to opportunities at all levels of employment.