Mattel Retail Service Jobs
The Mattel Retail Service organization is an extension of our Sales and Marketing teams – at the store level. Our team is made up of retail experts who are dedicated to providing premier in-store execution and conversion. With over 50 years of continuous service at Mattel, we focus on Merchandising, Retail Execution, Customer Service, Sales and Training, while delivering real time Business Insights. We are passionate about our portfolio of leading global brands and our success in the marketplace. We embrace growth, opportunity, innovation, and support teamwork. We are the best full-service organization in the industry!
Our Positions
- Mattel Retail Service Merchandiser RPT – Flexible hours, benefit eligible, bonus eligible, works an average 30-35 hours per week, with increased hours in the 4th quarter.
- Mattel Retail Service Merchandiser PTU – Flexible hours, bonus eligible, works an average 15-20 hours per week with increased hours in the 4th quarter.
- Mattel Retail Service Merchandiser Associate – Supports the Holiday Season.

What I love most about working at Mattel is the creative, passionate people and our shared mission to spark joy and wonder in childhood through innovative play.
Karen G.
(Missouri City, TX)

When you represent the best toy brands on the market, and you’re supported by amazing people, you can do anything.
Jennifer T.
(Raleigh, NC)

I have loved my job for the past 27 years because of the amazing people, the work-life balance, and the joy of seeing the excitement our toys bring to children every day.
Susan L.
(Alexandria, VA)

Retail has taught me that a supportive team and a positive environment can turn everyday tasks into something meaningful.
Ruthy L.
(Bakersfield, CA)

I love working at Mattel since I get to work with great people and the best toy brands, have flexible hours and opportunities to grow, and do work that is actually fun!
Laura H.
(Crestwood, IL)

Great work starts with great people - and I’ve found both here. And I get to help bring joy to kids - how cool is that?
Chris A.
(Freehold, NJ)

Working at Mattel let’s me use my creativity to make a difference.
Karen B.
(Paramus, NJ)