People & Culture Operations Senior Coordinator – (Interim Maternity Cover)

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

We are seeking a detail-driven and proactive People & Culture Operations Sr Coordinator to support our teams across the Netherlands, Denmark & Belgium. In this role, you will ensure the efficient delivery of People & Culture Operations, administrative support on payroll, benefits and data management across all three countries.
The ideal candidate brings strong P&C (HR) operations or generalist experience, knowledge of Dutch labour laws, and familiarity with Danish and or Belgian frameworks is highly beneficial. Additionally, Experience or knowledge of HR processes or legislation in other markets, particularly the UK is a plus. This role requires exceptional accuracy, attention to detail, organisational excellence, and strong process improvement mindset.

What Your Impact Will Be: 

Employee Lifecycle Administration

• Support the full administrative employee lifecycle (new starters, contractual changes, promotions, leave requests, offboarding).
• Prepare, issue, and track employment contracts, contract amendments, documentation updates, and reference letters.
• Coordinate pre-boarding and onboarding activities, including system set-up and documentation collection.
• Manage offboarding processes such as exit documentation, systems administration, and final correspondence.
• Maintain accurate and compliant employee files, ensuring audit readiness across all markets.
• Update HRIS and People & Culture systems with precision, ensuring data integrity at all times.
• Annual leave administration and reconciliation
• Action health & safety reporting, and sickness monitoring in alignment with local requirements.

People Operations, Payroll & Compliance

• Provide hands-on People & Culture operations and administrative support for NL, DK, BE, and the UK.
• Prepare, validate, and submit payroll inputs, ensuring accuracy and timely delivery across all relevant countries.
• Administer benefits programmes (pension, healthcare, insurances, country-specific benefits) and ensure up-to-date documentation.
• Monitor compliance with Dutch labour laws and contribute to Belgian and Danish regulations and administration. Knowledge of UK HR processes and legislation is a plus
• Support audit requirements, compliance reporting, and the creation of necessary documentation.
• Ensure People & Culture systems, files, and processes meet legal, regulatory, and corporate standards for all relevant markets.

Projects, Process Improvements & Systems

• Contribute to employee engagement/wellbeing initiatives, recognition programmes, and internal communication activities.
• Identify opportunities to streamline, standardise, or automate People & Culture processes across multiple countries.
• Support the implementation of new P&C tools, systems, and process upgrades, including testing, training, and documentation.
• Prepare reports, and data insights to support decision-making and process optimisation.
• Participate in cross-functional project teams to support broader organisational initiatives.

Engagement, Culture & Well-being

• Contribute to employee engagement/wellbeing initiatives, recognition programmes, and internal communication activities
• Assist in organising culture-building, philanthropic, and community activities across the region.

What We’re Looking For: 

• Bachelor’s degree or equivalent in HR, Business Administration, or related field is highly desirable.
• 3+ years of experience in People & Culture, HR Operations, or HR administrative roles within an international environment.
• Strong knowledge of Dutch labour laws.
• Experience with UK HR Operations or employment legislation is a plus
• High level of professionalism, integrity, and discretion in handling confidential information.
• Exceptional attention to detail, particularly in documentation, data accuracy, and payroll preparation.
• Excellent organisational skills with the ability to manage multiple tasks accurately in a fast-paced environment.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Excellent interpersonal and communication skills.
• Tech-savvy and proficient with HRIS tools and MS Office, experience of Workday is highly desirable
• Fluent in Dutch and English (any other EU languages is a plus)

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!  You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy