Manager of Investigations

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

Mattel’s Ethics & Compliance team is seeking a Manager, Investigations to conduct  Compliance investigations across the U.S. We are looking for an experienced investigator who can ensure that all matters are investigated timely, thoroughly, objectively, and that we are operating consistently across the organization. This individual will partner with People & Culture Business Partners, Employment Law, Security, IT, Internal Audit, and other cross-functional stakeholders

What Your Impact Will Be: 

• Conduct thorough, timely and objective investigations in response to employee concerns, including harassment, discrimination, retaliation, and other violations of rules, regulations, and Mattel policy, adhering to Compliance best practices.
• Partner with People & Culture Business Partners, business leaders, legal counsel, and other cross-functional stakeholders as necessary to reach an effective resolution to employee matters.
• Use sound judgement to produce clear, concise, and fact-based investigation notes and memos.
• Maintain confidentiality and apply sound judgment in all employee matters.
• Influence positive outcomes that support culture and compliance objectives.
• Lead formal reviews and report outs on investigations, presenting findings and proposed resolutions to Employment Law, People & Culture Business Partners, business leaders and relevant employees.
• Ability to work autonomously and proactively in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities.
• Ensure that all matters are entered and updated in Mattel’s centralized case management system.
• Participate in quarterly calls with external auditors to review investigatory matters and processes.
• Partner with People & Culture Business Partners on the creation and delivery of requested trainings.
• Partner with Compliance colleagues to identify and drive improvements within the investigative process and proactively identify opportunities for additional risk controls, education, and/or refined guidelines.
• Partner with Sr. Director, Global Investigations & Employee Relations and local People & Culture Business Partners on regional investigations as requested.

What We’re Looking For:

• Bachelor’s degree preferred, you must have a minimum of 5-7 years’ experience conducting end to end investigations into complex employee matters.
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment.
• Experience managing difficult conversations, interactions, and interviews.
• Ability to quickly establish trust and interact with employees at all levels.
• Ability to establish and maintain strong partnerships with cross-functional stakeholders, operating across the organization and at all levels.
• Strong analytical, problem solving, and collaboration skills.
• Excellent written and oral communication and presentation skills.
• Knowledge and practical application of federal, state, and local employment law and regulations.
• Preferred written and oral proficiency in Spanish.
• Experience using Navex.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
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