DC Operations Associate

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

SUMMARY

Provides support to the Distribution Center by providing IT support to various distribution center operations. Additionally, Provides desktop support to onsite end users.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities for the DC Operations Associate position may include the following.

• Utilize AS400 and Access databases to process, print, and prepare shipping documents, special instructions, labels, reports, and other materials for operations and promotional assembly
• Enter and modify system date to ensure accuracy and accessibility to documents
• Provide onsite desktop support for local users including but not limited to computers/laptops, peripherals, centralized printing /copy machines, conference room equipment, RF units and other equipment as needed
• As needed, function as a liaison between GIT and local users to trouble shoot, resolve issues, and install/remove programs
• Maintain inventory of needed supplies
• Maintain User Account access and update account folder as per Internal Audit
• Contact vendors for service and repair of computer room equipment and network printers as needed
• Ability to attend work regularly and on a timely manner
• Able to perform work accurately and efficiently
• Ability to operate a computer with Microsoft Office software and learn various programs
• Other responsibilities and tasks as assigned by your manager or supervisor
• Work with DC network improvement teams on new project implementations

TRAVEL REQUIREMENTS

• Some travel required

EDUCATION and/or EXPERIENCE

• Associates Degree in computer science, business administration or a related field;
• Plus 3 or more years related experience and/or training;
• or equivalent combination of education and experience.
• Project Management experience

KNOWLEDGE AND SKILLS

• Able to collaborate with management, staff, customers, vendors, and corporate partners.
• Able to effectively communicate verbally with management, staff, customers, vendors, and corporate partners.
• Able to write correspondences
• Advance skills with Microsoft Office Programs
• Familiar with AS400 software and SQL programming
• Able to analyze and problem solve
• Able to gather, track, analyses and interpret reports, graphs, and other data
• Mathematical Skills- Able to add, subtract, multiply, and divides in all units of measure

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

EQUIPMENT

To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodation.

• Computer with Windows based operating system
• Microsoft Office (intermediate or above)

WORK ENVIRONMENT

While performing the duties of this job, the individual is constantly exposed to:

• Moving mechanical parts
• Outdoor weather conditions

While performing the duties of this job, the individual is exposed to:

• Fumes or airborne particles
• Loud work area
• Hot and cold environmental conditions
• Working at heights on ladders or boom lifts

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights