We're looking for people who are up for the challenge of honoring a eighty year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds.
Analyst, IT – Intune MDM
Hyderabad, Telangana
Please turn off any pop up blockers before clicking apply now
We are seeking an Analyst, IT – Intune MDM to support the day-to-day management of corporate mobile devices in a global enterprise environment.
This role focuses on iOS, iPadOS, Android, corporate mobile phones, tablets, and other mobile endpoints managed through Microsoft Intune and related MDM technologies.
You'll work closely with Senior MDM, Intune, JAMF, and Endpoint Engineers to support device enrollment, application deployment, configuration, troubleshooting, and a consistent end-user experience across mobile platforms.
Key Responsibilities
Support day-to-day administration of Microsoft Intune for mobile devices.
Assist with enrollment and management of iOS, iPadOS, and Android devices.
Configure and maintain mobile device policies, profiles, restrictions, and application assignments.
Support deployment and updates of enterprise mobile applications.
Troubleshoot device enrollment, synchronization, application, and configuration issues.
Monitor device compliance and assist with remediation activities.
Support Apple Business Manager and Android Enterprise enrollment processes.
Assist with device onboarding, replacement, refresh, and retirement activities.
Provide technical assistance for escalated mobile device issues from support teams.
Work with Intune and JAMF Engineers to maintain a consistent experience across mobile and endpoint platforms.
Assist with Blue Yonder, rugged devices, and warehouse handheld scanners as the role develops.
Participate in testing, pilot deployments, mobile technology rollouts, and endpoint projects.
Maintain technical documentation, runbooks, and knowledge articles.
Required Qualifications
2–5 years of experience supporting mobile devices, MDM platforms, or enterprise endpoint technologies.
Familiarity with Microsoft Intune or another enterprise MDM solution.
Working knowledge of iOS/iPadOS and/or Android devices.
Understanding of mobile device enrollment, configuration, application deployment, and troubleshooting.
Strong troubleshooting, communication, and teamwork skills.
Willingness to learn additional MDM and endpoint technologies.
Preferred Qualifications
Experience with Microsoft Intune mobile device management.
Familiarity with Apple Business Manager, Android Enterprise, or Zero-Touch enrollment.
Exposure to Blue Yonder, Zebra, Honeywell, rugged devices, or warehouse mobility technologies.
Familiarity with Microsoft Entra ID and enterprise authentication.
Experience with ServiceNow or similar ITSM tools.
Why This Role Matters
You'll be part of the Endpoint Engineering team helping keep corporate phones, tablets, and other mobile devices reliable and ready for employees to use. You'll work alongside experienced MDM, Intune, JAMF, and Endpoint Engineers while building deeper skills in enterprise mobility, Intune, Apple and Android management, rugged devices, and modern endpoint management.
EEO and Accessibility Commitment
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
Mattel aims to make its Careers website accessible. It is Mattel’s Policy to provide reasonable accommodations to people with disabilities as required by law. If you’re interested in applying for employment with Mattel, and need assistance with this online system at any point during the application, screening or selection process, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: TalentAcquisition@mattel.com. It is Mattel's Policy to consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, social origin, age, marital status, veteran and protected veteran status, disability, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law.