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Senior Logistics Supervisor
Jakarta, Jakarta Special Capital Region
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CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Opportunity:
In this role, your main objective is to transform SEA logistics into a profit center, driving market share growth through on-time and just-in-time delivery.
You will oversee all logistics stages, from customer service and 3PL management to final delivery, coordinating information flow, establishing procedures, and continuously improving costs and processes. Effective 3PL management aligned with local business needs is crucial for achieving company goals in quality, customer service, and market presence.
What Your Impact Will Be:
Logistics Support
- Coordinate Sales requests with Operational requirements.
- Facilitate all DC related communications regarding the order fulfilling.
- Monitor import process, handle import documents properly checked and comply with custom regulations and SNI regulations.
- Ensure import custom clearance process is smooth and communicate with internal department (sales & marketing) for the expected arrival date.
- Work closely with 3rd party logistic for the warehouse operations & inventory management. Take necessary actions to improve logistic performance.
- Cooperate with internal departments and regular review business processes to ensure compliance of all internal policies and procedures.
Distribution Management
- Ensure fluent communication between subsidiary and DC.
- Coordinate DC and haulers operations.
- Follow-up shipping rules and internal policies compliance.
- Measure and report DC and third-party service levels and customer complaints.
- Monitor distribution expense.
- Translate sales forecasts into shipping forecasts and provide information to the DC.
Customer Administration and Regulatory Compliance
- Supervise monthly in transit reporting.
- Attend yearly Customs audit.
- Coordinate and supervise waste packaging declarations.
- To receive and answer inquiries or issues from the official Government Consumer Depts. SNI regulations, SDPPI.
What We’re Looking For:
Experience: Minimum of 4 years of relevant experience.
Education: University degree in Supply Chain preferred.
Knowledge & Skills:
- Understanding of business operations processes and procedures.
- Knowledge and experience in logistics and 3PL management.
- Excellent written and verbal communication skills in English.
- Ability to analyze and interpret numerical data.
- Strong organizational skills and ability to prioritize workload.
- High degree of initiative, drive, confidence, and resilience.
- Professionalism, flexibility, and teamwork orientation.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
AA/EEO and Accessibility Commitment
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
Mattel aims to make its Careers website accessible. It is Mattel’s Policy to provide reasonable accommodations to people with disabilities as required by law. If you’re interested in applying for employment with Mattel, and need assistance with this online system at any point during the application, screening or selection process, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: TalentAcquisition@mattel.com. It is Mattel's Policy to consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, social origin, age, marital status, veteran and protected veteran status, disability, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. Mattel has also developed an Affirmative Action Program in compliance with federal regulations and to enhance Mattel's objectives of equal access to opportunities at all levels of employment.