Mattel Retail Service Merchandiser Team Associate - Richmond, VA 23231

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:
This is Retail Service at Mattel. We get it done! The Mattel Retail Service organization is an extension of our Sales & Marketing teams - at the store level. Our team is made up of retail experts who are dedicated to providing premier in-store execution & conversion. With over 50 years of continuous service at Mattel, we focus on Merchandising, Retail Execution, Customer Service, Sales and Training, while delivering real time Business Insights. We are passionate about our portfolio of leading global brands and our success in the marketplace.   We embrace growth, opportunity, innovation and support teamwork. We are the best full-service organization in the industry!

The Opportunity: 
Mattel Retail Service Division is seeking (a) Temporary Team Associate(s) to team with Retail Service Representatives. While there may be occasional hours during Off Peak Season, the minimum requirement during Peak Season (Nov and Dec) is 15 hours/week.

What Your Impact Will Be: 
Responsibilities include merchandising Mattel/Fisher Price products on the shelf, building displays, implementing Point of Purchase materials, ensuring planogram compliance, and providing customer service.  Also included are participation in special projects and conducting in-store demonstrations.

Successful candidates will be flexible and enjoy a fast-paced working environment.

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Must be at least 17 years old.
• Preferred Device requirement – Up to date Smart phone and/or Computer to access through Chrome Browser; to access https://Mattel.okta.com for time worked entries, email and MyHR.  A mobile phone is required for Multi-Factor Authentication to receive SMS(text) or Voice call.
• Have access to a Vehicle including valid driver’s license and current car insurance indicating you are named insured on the vehicle being used to perform your duties or reliable transportation.
• Physical requirements: climbing ladders up to 12’ tall, ability to regularly lift up to 25 lbs. and occasionally lift up to 50 lbs. from floor to waist or chest height, able to bend, twist, squat, kneel and walk for long periods of time, while adhering to safety policies and expectations.
• Available to work daytime hours during the week and scheduled weekends, to the extent permitted by law.
• Must live within parameters of the territory Richmond, VA 23231, 23225, 23223  to service/partner with assigned Rep.

Preferred Job Qualifications:

• High School Graduate or GED equivalent
• Consumer product industry or retail experience
• Computer skill set
• Previous Mattel experience

The base hourly rate for this position is $16.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights