Sr Manager, Account Management

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Mattel’s Integrated Marketing Communications Team is responsible for driving best-in-class strategic and creative thought leadership in the development and execution of best-in-class global marketing campaigns, activations and assets that consistently communicate the distinct and powerful identity of the Mattel IP across all internal and external touchpoints.

The Opportunity: 

We are looking for a Sr Account Manager to lead a multi-disciplined account team across traditional and digital account services and creative strategy across multiple lines of business. 

What Your Impact Will Be: 

Account Management – 70%

• Leads audience-focused (kid or adult/shopper) or content and digital – led marketing initiatives within IMC and in collaboration with Global Marketing, to drive strategic thought leadership across these integrated marketing communications and acts as a catalyst to inspire and unlock breakthrough work.
• Leads development of franchise tentpoles that will consist of cross-category promotions, collaborations and activations.
• Drive workstream for Kid Demand Creation and entertainment content IMC. Manage the annual planning process and act as the main point of contact representing IMC by coordinating with various teams to ensure timely delivery of demand creation and content aligned with key campaigns and objectives.
• Collaborates with Marketing to ensure clarity of understanding, clear prioritization and required inputs of Marketing briefs for assigned programs to intake into the pod via aligned and approved SLAs.
• Crafts and oversees development of inspirational creative briefs for specific audiences and platforms that springboard creative development with rich, consumer-centric, idea-led territories that ignite cross-functional collaboration and ideation, including potential insights/narratives for adult collector collaborations.
• Leads brainstorms and ideation sprints, in collaboration with relevant cross-functional partners, that yield actionable ideas to pursue.
• Manages strategic and creative direction for external agency partners and vendors to ensure clarity and consistency of direction, efficiency and effectiveness of resources and, ultimately, ensure outcome meets business needs.
• Develops annual/seasonal tentpole programs, such as retail programs, content-led activations, etc.
• Leads development of regular updates to Senior and Executive leadership on project progress.
• Partners with Marketing, Project Management and Production team on all projects to ensure work meets business objectives, is on time and on budget.
• Galvanizes cross functional team to nurture and amplify ideas, big and small.

Communications Strategy – 30%

• Participates in category and ecommerce long-range planning to provide marketing communications expertise to drive business goals.
• Collaborates daily with brand and product marketing and ecommerce teams to maintain thorough understanding of the business, influencing and being influenced by current market, category and brand dynamics.
• Leads development and presentation of creative strategy and organizing idea to global markets and commercial teams for feedback and alignment at key stages of development, including pan-brand shopper campaigns.

What We’re Looking For:

• 8+ years in marketing, advertising, operations, or program management leading cross-functional teams
• Strategic thought leader with ability to understand business pain points from Executive team and Key Stakeholders across all functions
• Highly analytical and creative mind with ability to distill complex concepts and ideas into succinct solutions
• Depth of understanding of industry, category, and media landscape
• Strong interpersonal skills that encourage cooperation and problem solving
• Possess a growth mindset, positive attitude and a passion to succeed in a fast-paced, matrixed organization
• Inspiring, motivating, empathetic team leader
• Relentless curiosity, creating a culture of insight and innovation
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The annual base salary range for this position is between $140,000 and $170,000
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights