Sr Manager, Sales & Operations Planning

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Global Sales and Operations Planning team is a high-impact team that plays an integral role in managing and driving the overall end-to-end S&OP process. We are responsible for the development, implementation, and continuous improvement of S&OP framework and maturity. This aligns commercial strategies with operational execution to meet market demands, financial goals, and customer expectations.

Through a series of S&OP meetings, this process at Mattel is a key enabler to improve portfolio efficiency, balance demand and supply, link strategy to execution, and make the right decisions both effectively and timely to ensure profitable growth. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment where you will have true accountability and collaboration with a variety of stakeholders, including executive leadership.

The Opportunity: 

We are seeking a dynamic and experienced Sr Manager based out of our El Segundo office to join the Global Supply Chain Sales & Operations Planning team.  This role will report into our Sr Director of Global S&OP, MDM, and Planning Transformation.

You will be responsible for helping facilitate the monthly S&OP cycle. This includes a specialized focus on driving the Regional Demand Reviews, while also supporting and providing insights for the Portfolio and Supply Management Reviews. Furthermore, there will be close integration to support all Executive Reviews throughout the S&OP cycle.

In this role, you can expect significant cross-functional interactions, serving as a central connector between Supply Chain teams including Demand and Supply Planning, Brand Marketing, Commercial, Finance, as well as Analytics and IT. The ideal candidate will have a keen focus on linking organizational strategy to execution, both further refining as well as leveraging existing S&OP and Analytics platforms and Business Intelligence tools to help drive insights into action.

What Your Impact Will Be: 

• Facilitate the overall monthly S&OP cycle with a specific focus on leading Regional Demand Management Reviews. This includes prep meetings and acting as central connector between Supply Chain, Commercial, Brand Marketing, Finance and IT/Analytics stakeholders.
• Support insights and story-telling for other parts of the S&OP cycle: including Portfolio, Supply, and Executive Management reviews.
• Utilize Business Intelligence and Reporting tools to monitor KPIs including Demand Gap-to-Target, POS Consumption trends, Forecasting Performance, Industry insights, as well as Inventory Health and Service levels.
• Communicate trade-offs, risks, and opportunities to manage escalations as they arise. Facilitate timely decision-making by leveraging insights to actions between cross-functional partners.
• Support on managing and tracking key promotions, new product introductions and major brand launches, aligning forecast assumptions with respective teams while managing any risk.
• Develop scenario Planning to evaluate impact of changes in demand or supply and recommend mitigation strategies.
• Promote a culture of collaboration across teams to help influence and drive continued S&OP Process maturity as well as supporting planning transformation initiatives aligning to organizational priorities.
• Lead, mentor, and develop team supporting the Demand Reviews within S&OP cycle.

What We’re Looking For:

• Bachelor’s degree in Business, Supply Chain, or a related field. MBA or advanced degree preferred
• 6+ years experience in Supply Chain, Planning, Commercial Operations including 3+ years in an S&OP or IBP management role (interacting with cross-functional stakeholders and driving strategic alignment)
• Experience implementing S&OP Framework, strategies, and process improvement while managing a variety of stakeholders
• Strong communication and interpersonal skills to effectively work with and influence cross functional teams. Including ability to create impactful presentations for Executive teams and other partners.
• Proven ability working in fast-paced, deadline-driven and highly collaborative environment.
• Experience navigating highly seasonal business; ability to drive continued capability transformation leveraging process improvement, analytics and KPI dashboards
• Analytical, solution-oriented approach, ability to influence and achieve results. Position requires ability to apply critical thinking to dissimilar problems and deliver fact-supported recommendations
• Demonstrate a positive, can-do attitude and proactive approach in managing key business stakeholders
• Open to travel when required to collaborate with regional teams
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. 

The annual base salary range for this position is between $140,000 and $170,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy