Analyst Quality

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

About the Role

The QA Analyst is part of Mattel’s Global Technology Organization (GTO), supporting the Salesforce Consumer Goods (CG) Cloud platform. This role focuses on functional, automation, operations QA, and ETL testing across Trade Promotion Management (TPM) and Key Account Management (KAM) modules. The QA Analyst ensures high-quality delivery of new features, integrations, and data pipelines through rigorous testing, validation, and collaboration with cross-functional teams.

Key Responsibilities

• Analyze business and technical requirements to design test scenarios for TPM & KAM modules.
• Develop, execute, and maintain manual and automated test cases for web, API, and Salesforce applications.
• Validate integrations with external systems such as ERP, TPM tools, and analytics platforms.
• Perform ETL testing to validate data extraction, transformation, and loading across systems.
• Ensure data integrity, accuracy, and consistency between Salesforce CG Cloud and external systems.
• Conduct reconciliation testing and verify end-to-end data flow in multi-system integrations.
• Perform Ops QA activities, including production deployment monitoring, regression, and smoke testing.
• Participate in incident triage and root cause analysis for production issues.
• Identify, document, and track defects using standard QA tools and ensure timely resolution.
• Develop and maintain automation scripts using tools like Selenium, Cypress, or Playwright.
• Document reusable scripts, ETL validation steps, and production fixes in the QA knowledge base.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 2–4 years of QA experience, including manual, automation, operations QA, and ETL testing.
• Hands-on experience with automation frameworks such as Selenium, Cypress, TestNG, or JUnit.
• Experience with ETL tools (Informatica, Talend, MuleSoft, or similar) and SQL-based data validation.
• Working knowledge of Salesforce testing, preferably in Consumer Goods Cloud & TPM modules.
• Experience with API testing tools such as Postman or REST Assured.
• Proficiency in QA and defect management tools like JIRA, Zephyr, or TestRail.
• Strong analytical and problem-solving skills with effective communication abilities.

Preferred Qualifications

• Experience with CI/CD automation and continuous testing practices.
• Salesforce certifications such as Salesforce Administrator or Consumer Goods Cloud Accredited Professional.
• Exposure to performance testing or data reconciliation automation.

Experience in large-scale enterprise or global system testing environments

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy