IAM Tech Lead

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

About the Role 

The IAM Operations Tech Lead is responsible for both leading and delivering day-to-day IAM operations. This includes actively managing and contributing to the work of IAM Engineers, PAM Engineers, and Identity Threat Detection & Response (ITDR) Analysts to ensure that identity, privilege, and access security controls are consistently implemented and effective across the enterprise. The role requires a hands-on approach that balances operational excellence, delivery commitments, compliance, and security requirements. 

In addition to these operational responsibilities, the IAM Operations Tech Lead also serves as the designated backup for the IAM Integration & Engineering Tech Lead, providing leadership and technical contribution to IAM architecture, integration, and engineering initiatives as needed. This dual responsibility ensures cohesive execution between IAM operations, architecture, and strategy while maintaining resilience in technical leadership and delivery capacity. 

 
Roles and Responsibilities 

• Provide direct technical leadership and oversight to IAM Engineers, PAM Engineers, and ITDR Analysts, ensuring delivery of secure, compliant, and efficient identity services. 

• Manage day-to-day IAM and PAM operations, including account lifecycle, privileged access, authentication, and threat detection processes using CrowdStrike Identity Threat Protection and Semperis Directory Services Protector. 

• Act as the backup to the IAM Integration & Engineering Tech Lead, supporting oversight of IAM Architects, and contributing to architectural and integration initiatives when needed. 

• Drive execution of Joiner-Mover-Leaver (JML) processes, privileged account controls, and threat detection playbooks to reduce risk and improve audit readiness. 

• Collaborate with enterprise architects, application owners and other Tech Leads to ensure IAM solutions are aligned with business and compliance needs. 

• Lead the adoption of Zero Trust, password less authentication, Just-in-Time access, and modern IAM/PAM practices across the enterprise. 

• Lead compliance activities including User Access Reviews (UAR), audit reporting, and evidence gathering to meet SOX, NIST CSF, PCI, and other regulatory requirements. 

• Establish and maintain operational runbooks, playbooks, and reporting mechanisms to ensure consistency, scalability, and readiness for audits and incidents. 

• Provide advanced escalation support for IAM/PAM issues, security incidents, and ITDR alerts, ensuring timely resolution and risk mitigation. 

• Mentor engineers and analysts, building technical and professional capability across the IAM organization. 

• Promote a culture of automation and continuous improvement. 

• Additional duties may be assigned as necessary to meet the ongoing needs of the organization. 

• Work hours may vary, and the position may require availability during off-business hours as dictated by project needs, system changes, or security events. 

Skills and Qualifications 

Required: 

• 9+ years in the Identity and Access Management field, with at least 5 years in a tech lead role. 

• Proven experience managing IAM/PAM operations and engineering teams in global enterprises. 

• Strong knowledge of Okta Identity Cloud (SSO, MFA, Workflows, IGA, OPA, ODA), including lifecycle management, SCIM/SAML/OIDC integrations, and automation. 

• Expertise with Privileged Access Management solutions (e.g. CyberArk, Okta OPA, BeyondTrust, Delinea, Cerby). 

• Hands-on experience with Active Directory/LDAP, Entra ID (Azure AD), and cloud IAM solutions (e.g. AWS Cognito, Azure AD, GCP IAM). 

• Strong knowledge of modern IAM practices including Zero Trust, passwordless authentication, and Just-in-Time access. 

• Knowledge of incident management, and operational runbooks/playbooks for IAM/PAM and ITDR environments. 

• Familiarity with UAR (User Access Reviews) and compliance reporting frameworks to support audits and regulatory requirements. 

• Experience leading threat detection and incident response, including tools such as CrowdStrike ITP and Semperis DSP (or similar), with proven risk remediation capabilities. 

• Experience developing operational dashboards, metrics, and reporting using Security Information and Event Management (SIEM) and other tools (e.g. Grafana, Sumo Logic, CrowdStrike ITP etc.) to track IAM/PAM/ITDR effectiveness and risk. 

• Strong technical leadership, stakeholder communication, and decision-making skills; able to influence business and technical teams. 

• Participate in after-hours rotations or on-call duties to support critical incident response as needed. 

Preferred: 

• Bachelor’s degree in technology or applicable experience. 

• Okta Certified Consultant and/or Okta Certified Developer. 

• CISSP, CISMP certification. 

• Experience with identity threat detection integrations. 

• Familiarity with endpoint privilege management (e.g. Windows/macOS) and server privilege management (e.g. Windows/Linux). 

• Background in scripting and automation (e.g. PowerShell, Python, REST APIs) to support operational efficiency. 

• Collaborate with cross-functional teams to design, implement, and support disaster recovery and business continuity planning. 

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy