Lead, Security Operations

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Key Responsibilities: 

• Incident Management Support: Assist in the coordination and management of security incidents, ensuring timely detection, analysis, containment, eradication, and recovery. 

• Team Leadership and Supervision: Support in leading and mentoring SOC analysts, providing guidance, training, and performance feedback. May directly supervise a shift or a team of analysts. 

• Shift Management: Oversee the daily operations of the SOC during assigned shifts, ensuring proper coverage, workflow management, and adherence to established procedures. 

• Monitoring and Analysis Oversight: Ensure that security monitoring tools and systems are functioning correctly and that alerts are being triaged and analyzed effectively. 

• Procedure Development and Improvement: Assist in the development, documentation, and maintenance of SOC procedures, workflows, and playbooks. Identify areas for improvement and recommend solutions. 

• Reporting and Communication: Prepare and deliver regular reports on SOC activities, incident status, and performance metrics. Communicate effectively with other teams and stakeholders. 

• Escalation Management: Handle escalated security incidents, providing guidance to analysts and coordinating with other teams as needed. 

• Tool and Technology Management: Assist in the evaluation, implementation, and management of security tools and technologies used in the SOC. 

• Threat Intelligence: Stay up-to-date on the latest cybersecurity threats, trends, and vulnerabilities, and ensure that this information is incorporated into SOC operations. 

• Compliance and Auditing: Support compliance efforts by ensuring that SOC operations adhere to relevant security policies, standards, and regulations. 

Education:   

HS Diploma/GED   AA/AS      BA/BS  MBA/MS  PHD 

Experience Range 9-13 years

Certification/Licenses: - Preferable     

• Relevant certifications such as: 

• CompTIA Security+ 

• Certified Incident Handler (GCIH) 

• Certified Ethical Hacker (CEH) 

• Certified Information Systems Security Professional (CISSP) 

• Certified Information Security Manager (CISM) 

Knowledge:  

• Extensive knowledge of ITSM 

• Working knowledge of RedHat Linux, Windows, VMWare, EMC, NetApp Storage and Backups 

• Extensive Knowledge of ServiceNow 

• Extensive knowledge of Incident Management, Problem Management, Change and Production Control Frameworks as set forth in the ITILv.3 library 

Skills: 

1. Strong understanding of cybersecurity concepts, technologies, and best practices, including: 

1. Intrusion detection and prevention systems (IDPS) 

1. Security information and event management (SIEM) systems 

1. Endpoint detection and response (EDR) solutions 

1. Firewalls 

1. Network security 

1. Operating systems (Windows, Linux) 

1. Networking protocols 

1. Threat intelligence 

Experience: 

• Incident Response: Proven experience in handling security incidents, including investigation, analysis, and remediation. 

• Leadership and Management: Ability to lead, mentor, and motivate a team of technical professionals. 

• Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex technical information to both technical and non-technical audiences. 

• Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to identify and resolve security issues effectively. 

• Organizational Skills: Ability to prioritize tasks, manage workflows, and maintain accurate records. 

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy