Sr Analyst IT  Intune

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

We are seeking an experienced Senior Intune Engineer to provide advanced engineering leadership for Microsoft Intune in a global enterprise environment supporting 10,000+ endpoints across 50+ sites. 

This role owns the technical health and day-to-day direction of the Intune platform, including device enrollment, configuration, application deployment, compliance policies, conditional access, and endpoint security. While reporting to the Endpoint Lead, this individual leads technical execution for modern endpoint management and serves as the primary escalation point for complex platform issues. 

This is a senior technical role with platform ownership, SLA accountability, and strong influence over endpoint management strategy. Roadmap alignment is managed in partnership with Endpoint Leadership. 

Key Responsibilities 

Manage and maintain the Intune platform, including device configuration profiles, compliance policies, and application deployment. 

Ensure platform stability, scalability, and performance across a global environment. 

Own device health monitoring and compliance posture, including remediation strategies. 

Lead day-to-day technical direction of Intune engineering and modern device management initiatives. 

Design and optimize device enrollment strategies, including Windows Autopilot and mobile device onboarding (iOS/Android). 

Own configuration and governance of Conditional Access and compliance policies in partnership with security teams. 

Manage application lifecycle within Intune, including packaging, deployment, updates, and retirement. 

Validate deployment logic, assignment targeting, dependencies, and rollback strategies. 

Improve deployment reliability and reduce failure rates. 

Own endpoint security configuration including compliance baselines, device restrictions, and integration with Microsoft Defender. 

Partner with Security teams to address vulnerability management and Zero Trust initiatives. 

Lead OS update and upgrade strategies for Windows and mobile platforms. 

Troubleshoot recurring deployment, policy, and compliance issues and implement systemic fixes. 

Act as L4 escalation point for complex Intune-related issues including enrollment failures, policy conflicts, application deployment issues, and compliance gaps. 

Identify root causes and implement long-term engineering improvements rather than case-by-case fixes. 

Develop advanced PowerShell and automation solutions to improve device management, reporting, and remediation. 

Identify opportunities to integrate automation and AI-driven remediation into endpoint workflows. 

Drive operational efficiency through proactive engineering and intelligent automation solutions. 

Required Qualifications 

5+ years of experience with endpoint management, including strong hands-on experience with Microsoft Intune. 

Experience managing Intune in enterprise environments at scale. 

Strong experience with Azure AD / Entra ID, Conditional Access, and modern identity-driven device management. 

Deep knowledge of device enrollment (Autopilot, MDM), application deployment, compliance policies, and endpoint security. 

Strong understanding of Windows and mobile device management (iOS, Android). 

Advanced PowerShell scripting and automation experience. 

Proven ability to troubleshoot complex platform-level issues and implement sustainable fixes. 

Experience operating in environments with SLA accountability. 

Success in This Role Looks Like 

Stable, high-performing Intune environment across all global endpoints. 

Improved device compliance, security posture, and endpoint visibility. 

Reliable and predictable application and OS update deployments. 

Reduced enrollment and policy-related issues across device platforms. 

Automation initiatives that measurably reduce manual engineering workload. 

Strong technical leadership presence within the modern endpoint engineering team. 

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
   

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy