Recherche de postes
Nous recherchons des personnes prêtes à relever le défi d'honorer un héritage de soixante-quinze ans en laissant leur propre marque dans de nouvelles frontières. Si faire partie d'une transformation remarquable vous donne de l'énergie, vous êtes au bon endroit. Nous avons besoin de pionniers, d'inventeurs, de designers et d'entrepreneurs de toutes sortes.
American Girl Community and Events Coordinator (Reg. Part-Time/ 30 hours)
Los Angeles, Californie
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The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.
Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.
JOB SUMMARY
Responsible for managing all aspects of planning, coordination, and communication for group sales, private parties, store events, and community and hotel partnerships. Drives customer engagement and revenue growth by creating and executing exceptional in-store experiences, sales programs, and events that attract new and returning guests. Develops and maintains strategic local partnerships to increase brand awareness and traffic. Leads the planning and execution of influencer, VIP, media, public relations, and celebrity visits, ensuring a seamless and elevated brand experience that supports business objectives and enhances the location's market presence.
RESPONSIBILITIES
Cultivate partnerships with community organizations and group prospects to support internal and external store events.
Develop revenue-generating event initiatives and provide budget recommendations tailored to local market needs.
Collaborate with store leadership to assign event roles, responsibilities, and staffing requirements.
Manage event administration, including contract processing and completion of all required documentation.
Coordinate communication across key departments, including retail, reservations, and restaurant teams, ensuring operational readiness and system compliance.
Support retail operations and contribute to the planning and execution of store-wide projects and special initiatives.
Support the retail sales floor in a sales associate capacity when needed.
Lead event setup, facilitation, and post-event breakdown, ensuring venues, participants, and facilitators are fully prepared, and events meet company standards.
Maintain communication with customers, guests, community partners, and vendors through phone and written correspondence while resolving customer service issues and concerns.
QUALIFICATIONS
1-2 Years of equivalent experience
Knowledge, Skills and Abilities
Excellent communication skills, both verbal and written
Excellent computer skills
Platform or presentation skills
High level of customer service skills
AA/EEO et engagement d'accessibilité
Mattel souscrit au principe d’équité en matière d’emploi et nous souhaitons que vous puissiez être votre moi authentique au travail à tous les jours. Nous accueillons tous les candidats, y compris les minorités, les femmes, les vétérans, les personnes handicapées et ceux de toutes orientations sexuelles et identités de genre.
Mattel vise à rendre son site carrières accessible. La politique de Mattel est de fournir des aménagements raisonnables aux personnes handicapées, comme l'exige la loi. Si vous souhaitez postuler pour un emploi chez Mattel et avez besoin d'aide avec ce système en ligne à tout moment au cours du processus de candidature, de présélection ou de sélection, ou si vous pensez que vous ne répondez à aucune des qualifications requises pour un poste affiché en raison de un handicap et souhaitez explorer la possibilité d'un accommodement, veuillez contacter notre équipe d'acquisition de talents à : TalentAcquisition@mattel.com. La politique de Mattel est de considérer tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, d'origine nationale, de descendance, d'origine sociale, d'âge, d'état civil, de statut d'ancien combattant, de handicap, de sexe (y compris la grossesse, l'accouchement ou les conditions médicales reliées), l'orientation sexuelle, les informations génétiques, le sexe, l'identité ou l'expression de genre, ou toute autre condition protégée par la loi applicable. Mattel a également développé un programme d'action positive conformément aux réglementations fédérales et pour renforcer les objectifs de Mattel en matière d'égalité d'accès aux opportunités à tous les niveaux d'emploi.