People & Culture Partner

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

As a Retail Store site lead for P&C, partners with store leadership to meet the talent needs of assigned store(s).  Provides guidance, coaching, and direction regarding employee relations, performance management, development, staffing needs, and organizational changes.  Develops strong relationships and be seen as a trusted and valued business partner.  This position is the primary HR contact for all employee and management questions and concerns regarding employee performance, staffing needs, employee relations issues and general employment inquiries.  This position is also responsible for investigations for conduct-related claims, along with the conducting of terminations and administration of other disciplinary actions.

What Your Impact Will Be: 

Talent Acquisition:

• Responsible for developing hiring & sourcing plans to meet business needs.
• Independently screens, interviews, hires, and onboards talent for regular hourly and seasonal positions. Works in partnership with HR & Retail leadership for exempt roles. 
• Manages job postings across all advertising channels to attract strong talent for regular and seasonal positions in a timely manner while minimizing spend. 
• Evaluates advertising performance and provides proactive recommendations for optimizing advertising across channels (print, social, digital).
• Supports Global Onboarding team in conducting new hire orientation, including ensuring all legal and company required paperwork is completed accurately, thoroughly, and within designated timeframes.

Employee Relations:

• Investigates and resolves employee relation issues, providing input on performance and development needs.  Ensures leadership is properly informed on findings and partners with execution of next steps.  Ensures proper documentation. 
• Partners with Employee Relations and/or legal on investigations of Harassment and other conduct-related claims, along with the conducting of terminations and administration of other disciplinary actions.
• Assists with the rollout, communication of new policies, practices & programs, and provides design input as appropriate.

Talent & Org Development:

• Ensures the successful implementation of corporate programs such as Accelerating Performance, Career Action Planning, Org & Talent Planning, and Global Engagement Surveys/action plans.
• Identifies organizational development needs and provides training options. 
• Ensures store employees complete required compliance trainings.

Employee Engagement & Culture

• Partners with store leadership to assess and create a plan to drive employee engagement & an inclusive culture. 
• Partners with store leaders to conduct round tables and other forums that strengthen communication, create touchpoints for employees to share what's on their minds, and enhance the team culture. 
• Promotes store recognition programs and activities such as AG Star Awards Program, Matty Awards, etc.
• Leads store-based committees such as employee committee, recognition committee as applicable.
• Organizes and/or leads community facing events/volunteer opportunities.  
• Partners with store level management and HR leadership to ensure all activities and celebrations are within budget.

HR Systems & Administration

• Responsible for data accuracy & system updates, including Workday data integrity, running reports, and ensuring proper documentation, payment and maintenance of records in accordance with retention guidelines and company standards.

What We’re Looking For: 

• 4+ years of HR Generalist Experience including investigations, coaching & effective sourcing, recruiting and screening practices. 
• Extensive knowledge of State and Federal employment laws pertaining to hiring, employee relations, etc.
• Knowledge of Human Resources principles and practices.

Key Skills & Competencies:

• Strong leadership, coaching and problem resolution skills.
• Highly proficient in communicating in a calm, clear, empathetic, but direct manner.  Ability to maintain a high level of confidentiality.
• Ability to work independently.
• Ability to act as a facilitator in a group setting.
• Organizational skills, ability to coordinate multiple tasks, delegate appropriately and meet deadlines/goals.
• Must have the ability to build strong rapport and trust with individuals at all levels of the organization in order to support conflict resolution, elevate employee performance, and change management.  
• Ability to take ambiguous and/or incomplete information/concepts/situations/dynamics and transform it into clear and easily understandable information.  Must be able to assess problems and identify appropriate solutions and/or know when to partner for support. 
• Work effectively and efficiently in a dynamic, fast-paced, sometimes high stress environment with a diversity of individuals including front-line staff, management, internal partners and candidates. 
• Experienced with Microsoft Suite and HR Systems
• Ability to work, a flexible schedule including evenings and weekends to support business needs.

The annual base salary range for this position is between $70,000 and $93,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights