Sr Sales Support Coordinator

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The US Commercial team drives revenue and profitability for Mattel by selling the most iconic toy brands in the industry to the top retailers in the US.  This team calls on the Walmart account and develops strategic account plans across various categories.

The Opportunity: 

The Sr Sales Support Coordinator plays and instrumental role supporting the sales team with item setup, ongoing item maintenance, item quoting, assisting with product sample management, and adhoc POS analysis as needed.

This role will report to the Director, Sales and will work across the Action Figures, Vehicles, Building Sets and Plush categories.The role is based in our Rogers, Arkansas Sales office.

What Your Impact Will Be: 

• New item set up using Item 360, Supplier One,1 World Sync, Scintilla, and Data Sync/Retail Link
• Maintain item accuracy through regular item information maintenance ensuring assortment has new items built and linked properly.
• Manage all new and existing item seasonal quotes for both domestic and working with our import team for all direct import quotes.
• Related duties include:  Ensuring item setups in Supplier One are accurate, assist in the request and delivery of samples to account as needed, update product description templates, acquire images, update requested account forms.
• Work with 3rd party to manage item setup, maintenance, and ongoing accuracy for Walmart.com business.
• Assist as needed with office duties, including PO management, office inventory, office vendor relations, and occasional event hosting.

What We’re Looking For:

• Proficient with MS Excel and Outlook
• Experience using the Walmart systems including Scintilla, Supplier One, Retail Link system, Item 360 and 1 World Sync
• Minimum of 2 years of relevant experience in sales analysis, merchandise buying/planning or related field
• Strong analytical skills
• Solid interpersonal and communication skills – able to communicate effectively with internal team members and customers
• Understanding of item assortments and parent/child item relationships
• Detail oriented and possess the ability to maintain a high level of process accuracy

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy