Recherche de postes
Nous recherchons des personnes prêtes à relever le défi d'honorer un héritage de soixante-quinze ans en laissant leur propre marque dans de nouvelles frontières. Si faire partie d'une transformation remarquable vous donne de l'énergie, vous êtes au bon endroit. Nous avons besoin de pionniers, d'inventeurs, de designers et d'entrepreneurs de toutes sortes.
American Girl NYC - Retail Senior Department Manager
New York, New York
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CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
What your impact will be:
Model floor leadership to ensure environment is friendly, positive, and professional at all times.
Work with direct report team to ensure appropriate sales/cashier floor coverage to maximize service thru staff scheduling.
Supervise scheduling to maximize service and payroll productivity.
Direct daily operations of multiple AGP businesses to ensure that financial goals, customer service standards, and policies/procedures deliver the company objective.
Daily review of departmental revenue to determine if goals are being met and act accordingly
Ensure exceptional customer experience throughout American Girl. Demonstrate, ensure, and train the principles of M.A.G.I.C, and Mattel Play Values..
Collaborate with store management teams to determine short- and long-term business needs to drive revenue.
Proactively build database through Data Capture.
Merchandise and manage sku planning, presentation, and product launches.
Utilize analytical data to drive revenue and inventory position.
Ensure that visual standards are maintained in partnership with Visual Merchandising and Operations Managers.
Communicate and partner with forecasters and corporate partners to review trends, secure key product instock position to meet revenue opportunity.
Shop competition and provide feedback as business dictates. Communicate and brainstorm merchandise strategies with internal store family for execution.
Partner with operations to ensure cycle count accuracy and initiate, when needed, physical daily counts.
Proactively analyze WMS, Sales Detail, and inventory reports.
Communicate goals, service standards, and delegate responsibilities.
Build, train, and motivate staff to perform to company standards.
Provide regular performance feedback. Identify and address performance issues. Write and conduct timely performance evaluations, through our Accelerating Performance goals.
Provide opportunities for professional development.
Ensure that all recruiting efforts and training programs are in place to employ appropriate numbers of staff for peak and non-peak demands.
Lead creative and informative storewide and daily departmental meetings with all staff.
Ensure associates attend training sessions and actively participate in training.
Ensure compliance of all American Girl policies and procedures.
Support One Retail philosophy through participation in weekly Leadership Communication calls and communicating trends and potential issues with other stores and channels.
Partner with marketing and PR to create and execute in-store programs, events, and launches
Floor presence and coaching staff.
Ensure participation in MAGIC, Play Values, and leadership behaviors.
Interaction with customers.
Support the development of personal shoppers, operations, and sales associates.
Support Guiding Truths and One Team.
What We’re Looking For:
- 5+ years of work experience.
- Retail merchandising experience
- Experience with operational functions
- Asset Protection training
- Job experience/progressive in multiple product areas (management, high-end, premium preferred).
The annual base salary range for this position is between $80,000.00 and $90,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.
AA/EEO et engagement d'accessibilité
Mattel souscrit au principe d’équité en matière d’emploi et nous souhaitons que vous puissiez être votre moi authentique au travail à tous les jours. Nous accueillons tous les candidats, y compris les minorités, les femmes, les vétérans, les personnes handicapées et ceux de toutes orientations sexuelles et identités de genre.
Mattel vise à rendre son site carrières accessible. La politique de Mattel est de fournir des aménagements raisonnables aux personnes handicapées, comme l'exige la loi. Si vous souhaitez postuler pour un emploi chez Mattel et avez besoin d'aide avec ce système en ligne à tout moment au cours du processus de candidature, de présélection ou de sélection, ou si vous pensez que vous ne répondez à aucune des qualifications requises pour un poste affiché en raison de un handicap et souhaitez explorer la possibilité d'un accommodement, veuillez contacter notre équipe d'acquisition de talents à : TalentAcquisition@mattel.com. La politique de Mattel est de considérer tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, d'origine nationale, de descendance, d'origine sociale, d'âge, d'état civil, de statut d'ancien combattant, de handicap, de sexe (y compris la grossesse, l'accouchement ou les conditions médicales reliées), l'orientation sexuelle, les informations génétiques, le sexe, l'identité ou l'expression de genre, ou toute autre condition protégée par la loi applicable. Mattel a également développé un programme d'action positive conformément aux réglementations fédérales et pour renforcer les objectifs de Mattel en matière d'égalité d'accès aux opportunités à tous les niveaux d'emploi.